Single Access Portal

EPO Microsoft account login issues

This document describes the common issues found while trying to login to the EPO services with the EPO Microsoft guest account.

An important part is the use of the ‘Z-account email address’ as described in step 4. Login in with
any address other than xxxx.epo.org will not work.

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Quick links:

Add more than one Authenticator: https://epn.epo.org/multifactor-authentication
MS Team for EPO collaboration : https://teams.microsoft.com
Service Now Helpdesk dashboard : https://epoprod.service-now.com/nos
Single Access Portal : https://epn.epo.org
OpenText (Micado) : https://csprod-epo.opentext.cloud/otcs/llisapi.dll/app

User management : https://epn.epo.org/user-management-group (Only for users with granted permission)