This document describes the common issues found while trying to login to the EPO services with the EPO Microsoft guest account.
An important part is the use of the ‘Z-account email address’ as described in step 4. Login in with
any address other than xxxx.epo.org will not work.
Quick links:
Add more than one Authenticator: https://epn.epo.org/multifactor-authentication
MS Team for EPO collaboration : https://teams.microsoft.com
Service Now Helpdesk dashboard : https://epoprod.service-now.com/nos
Single Access Portal : https://epn.epo.org
OpenText (Micado) : https://csprod-epo.opentext.cloud/otcs/llisapi.dll/app
User management : https://epn.epo.org/user-management-group (Only for users with granted permission)